Holiday Inn San Francisco-Golden Gateway Hotel

Stayed here three nights. Room was clean. No microwave but there was a refrigerator, coffee and tea. Bathroom is a little dated but well stocked and just big enough for family of four. Walls are a little thin. HVAC worked well. Internet was good. Room service good. Elevators seemed busy. Staff had to operate them one afternoon to get people to and fro quickly. Laundry service is available at about $5 per wash/dry load. Very good location! And amazing view of the city Reasonable location from the main tourist area, Hotel staffs are very friendly & helpful. Rooms are clean and reasonably spacious, love the fact that every room has huge windows so it's nice & bright. It has got standard supplies as far as amenities go. It's a bonus to have a nice large size refrigerator in every room.

We really enjoyed our stay and found all the hotel staff to be very helpful and friendly, and the location to be excellent for exploring in and out of the city, with much less traffic and construction around the hotel than in the financial district, which was a disaster. The cable car line runs on California St. next to the hotel and Mini bus stops are nearby. Hotel is within walking distance of public transportation to many places of interest. There are a number of good restaurants within walking distance and a pharmacy is needed. Friendly and helpful staff, decent breakfast buffet.

From the moment that we stepped into this property my traveling companion and I kept asking each other if we were actually inside of a Holiday Inn and not a much more upscale resort. The property has undergone an extensive remodel and not only has a restaurant on site, but has numerous restaurants, coffee shops and stores within a short walk of the hotel. The cable car and public transit also have stops just outside of the hotel as well. There is an extensive fitness center with very modern equipment, and an outdoor heated pool that is located on the 6th floor off of the fitness center with fantastic views along with an outdoor seating area. The rooms are very nicely decorated, the beds are very comfortable with higher thread count sheets and a selection of pillows. The bathrooms are on the small side but very well finished, and come stocked with higher end soaps and toiletries. One of the things that I noticed about the rooms and the rest of the property was how clean it is. The housekeeping staff does a fantastic job at keeping this location spotless. Having traveled in San Francisco before, I usually do not rent a car, but for this trip I did have to conduct a 1 day trip via car to the Los Angeles area and rented a car for an overnight. The hotel does have an onsite parking garage that is a wonderful amenity and is very affordable. There are several in city car rental agencies from the major brands that are close to the hotel to pick up a car from to save off of the airport prices. There was a staff member that I wanted to recognize by name for his outstanding service. Baker at the front desk was always ready with a warm smile, friendly service and a solution to a missing package that I was having delivered to the hotel via FedEx. He went above and beyond to make this stay enjoyable. I appreciated his service. I have found my new hotel that I will use for every stay in San Francisco.