Starting with the positives, the location of this hostel could not be better. It is handy for major attractions and has two underground stations very close by. The rooms are spacious, bright and well equipped and the breakfast is plentiful and tasty. Now for the negatives. We were travelling with a group and received a very cold and unfriendly welcome. I was handed a long list of rules and was told to read it to the students. This would be fair enough, but it included such random things as not removing mattresses from beds and fines for making your towel too dirty! All in all, we had an okay experience aside from check-in and the location couldn't be beaten, but I'm not sure I would return given the customer service.